FeedOtter Logo Standard

Help & Support

Written by
Catie Hammond

Invalid Campaign ID

Published on
June 18, 2020

Modules Affected:

  • Automated
  • Curated
  • SendNow

Cause:

  • The Pardot campaign the user has selected cannot be found.

Resolution:

  • Customer must ensure Pardot campaign ID is valid, create Pardot campaign.

Customer Response Process:

  1. Pause offending campaign
  2. Create ticket
  3. Notify customer via email template "Invalid Campaign ID."