- The Pardot connection got disconnected.
- Pause the campaign and the customer will need to go and reauthorize the connection or connect a new account through Pardot.
Customer Response Process:
- Example message: Hi- Your FeedOtter campaign “—” is having trouble because your Pardot account disconnected from FeedOtter. To fix this, you will need to go to Settings > Integrations and reauthorize the connection or connect a new account through Pardot. For now, we have paused your campaign. As always, please let me know if you need any assistance or would like to schedule a call. best, —