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Help & Support

Written by
Kat Lee

Message: Invalid Pardot Tenant Id

Published on
May 23, 2022
[social_warfare]
Modules Affected:
  • Curated
  • Automated
Cause:
  • Cause = change/error with person’s account who set up Pardot connection.
Resolution:
  • Customer needs to reauthorize connection in FeedOtter ( Go to Settings > Integrations > Edit Pardot Connection > click Reauthorize).
Customer Response Process:
  • Hi-  We noticed your campaign “—” got disconnected from Pardot, to reconnect FeedOtter to your Pardot account you need to reauthorize your Pardot connection in FeedOtter. To ensure you are getting your campaign back up and running go to Settings > Integrations > Edit Pardot Connection > click Reauthorize. As always, if you have any questions or need any assistance please let me know. Have a good day, —-

 

 

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