Most customers connect their marketing automation software and setup their first automated email in less than 15 minutes.
The typical onboarding checkpoints are as follows:
Many customers like to run this for a week or two to get a feel for how the automation works. That is by no means necessary as FeedOtter has been running reliably for more than 3 years and can be trusted to automate your emails problem-free.
If you are integrating FeedOtter's newsletter builder into your editorial workflow the process may differ but is largely based on the the 1) data feeds and 2) the email design. Once those objects are determined a series of training calls will be scheduled to ensure your team is comfortable with your improved email creation process.
We offer a full-featured free trial that lets your test-drive all of FeedOtter's features. The trial defaults to 7 days but we are happy to extend this as long as you remain engaged and are actively testing the product.
During the trial period you can:
If you choose to continue using FeedOtter you will be prompted to enter your credit card information at this time. If you choose not to continue we’d love to help you or at least know what features you would like. Email us at success@feedotter.com
You can use your credit card to pay for any plan. If you sign up for our Custom subscription and spend at least $4,800 USD, we can invoice you annualy. Contact us to receive a quote and start the process.
Account admins can change the subscription level or cancel the account. In FeedOtter navigate to the Settings > Billing area to do either.
We do not offer refunds.