last updated 11-18-19
Users of the FeedOtter Site who simply browse the FeedOtter Site (“Guests”) may be able to view products and information, request information and engage in certain services on the FeedOtter Site. Users of the FeedOtter Site who enter into a separate User Agreement with FeedOtter (“Clients”) may be able to engage in certain other services on or through the FeedOtter Site. Guests and Clients are collectively referred to herein as “Users”.
Information FeedOtter Collects
If a User chooses to use the FeedOtter Site or the Services, FeedOtter may require such User to provide contact and identity information, billing information, and other Personal Information as indicated on the FeedOtter Site. Once a User registers on the FeedOtter Site, such User is no longer anonymous to us. The information that we gather from a User through the FeedOtter Site enables FeedOtter to provide, maintain and improve the FeedOtter Site and the Services, personalize User’s experience on the FeedOtter Site, process User’s requests, and process the requests of others, and includes the following information:
iii. General information regarding the products and services offered by such Client.
Our Use and Disclosure of Client’s Information
FeedOtter may use User’s Personal Information to:
iii. Verify User’s identity and the information users provide;
vii. Communicate marketing and promotional offers to our users;
viii. Provide customer service; and
During the course of operating FeedOtter’s business, FeedOtter may use Users’ Personal Information to deliver information to Users that may be targeted to Users’ interests. Upon receipt of the first communication of this type, a User will have the opportunity to opt-out of future communications by clicking on unsubscribe link or by following unsubscribe instructions described within the communication. If a User does not want to receive email or other communications from FeedOtter, such User can also contact FeedOtter at support (at) FeedOtter.com. However, as part of a Client’s registration for the Services, such Client may receive certain communications from FeedOtter, such as administrative announcements and customer service messages regarding the Services and products, and Client will not be able to opt out of receiving such communications.
From time to time, FeedOtter may implement solutions designed to more efficiently capture a User’s communications preferences. In any such event, FeedOtter will attempt to reflect any previously stated communicated preferences within such solutions.
FeedOtter does not sell or rent for commercial gain Users’ Personal Information to third parties for their marketing purposes without a User’s consent. FeedOtter may share and Users hereby consent to our sharing of personal information with the following persons or entities:
iii. Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our conditions of use and other agreements, or to protect the rights, property or safety of FeedOtter, our employees, our Users or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Information Regarding Clients
Third Party Websites
Accessing, Reviewing and Changing User’s Personal Information
If a User is registered to receive FeedOtter Services, such User can access, review and modify User’s Personal Information at any time by logging into such User’s account on the FeedOtter Site. Please note, however, that FeedOtter may maintain a copy of the unmodified information in its records. If a User posts messages using the FeedOtter Site’s community discussion boards or other message areas that may be made available on the FeedOtter Site, such User may not be able to later edit or delete those messages. Users may contact FeedOtter at support (at) FeedOtter.com to review any Personal Information FeedOtter stores about such User that is not available on the FeedOtter Site; provided, there may be a charge associated with such requests. FeedOtter may delete Personal Information when FeedOtter determines that it no longer needs it. However, any information that a User has made public may continue to be displayed unless a User removes it. Additionally, FeedOtter may retain Personal Information as permitted by law to resolve disputes, enforce our policies, and help prevent bad actors from using the FeedOtter Site.
Policy Toward Children
FeedOtter is concerned about the safety and privacy of children who use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, FeedOtter will never knowingly request Personal Information from anyone less than 18 years of age without prior verifiable parental consent. If a a person becomes aware that its child under 18 years of age has provided FeedOtter with Personal Information without prior verifiable parental consent, please contact us at support (at) FeedOtter.com and FeedOtter will use commercially reasonable efforts to promptly remove such information from our files.
Notification of Changes
Questions or Concerns
If a User has any questions or concerns regarding privacy regarding the FeedOtter Site, please send a detailed message to support (at) FeedOtter.com. FeedOtter will make every effort to resolve or respond to a User’s concerns.