We'll never stand in the way of you automating your emails. FeedOtter will create as many automations as you need. If you exceed your plan limit by 20% or more for 3 months in a row our team may reach out to talk about upgrading you to a better plan for your needs.

While FeedOtter creates the newsletter for you to send, a newsletter send is counted when FeedOtter successfully creates a newsletter in your email automation tool. All newsletters are sent to subscribers by your automation tool.

Most customers connect their marketing automation software and setup their first automated email in less than 15 minutes.

We offer a full-featured free trial that lets you test-drive all of FeedOtter's features. The trial defaults to 7 days but we are happy to extend this as long as you remain engaged and are actively testing the product.

We currently support a variety of uses cases, with two main directions to choose with your newsletter automation.

Fully automate your newsletters by adding in your RSS feed and selecting the schedule for your newsletter sends. Schedule at any frequency and FeedOtter automatically pulls your RSS feed content into your email and sends to your automation tool.

Or, have more editorial control over your content and curate newsletters from various sources around the Internet, cherry-pick content you'd like to prioritize, and add custom elements such as introduction text and headings.

We offer support to customers through our support chat, or at success@feedotter.com. We try to answer any question in less than 30 minutes, but sometimes it takes up to one business day.

You can add or remove team members at any time with a Plus or Enterprise plan from you account settings, team management section. 

We do not hard-limit users but we do review account/license limits quarterly so if you set up more than your license allows at some point we would we reach out and ask you to clean up or upgrade.

You can use your credit card to pay for any plan. If you sign up for our Custom subscription and spend at least $4,800 USD, we can invoice you annually. Contact us to receive a quote and start the process.

Yes, you can switch from monthly to annual payments or the other way around. And you can also upgrade from one plan to another, or downgrade to a lower plan, should your needs change. You can make the changes directly in your account settings, or contact success@feedotter.com.

If you're not satisfied with FeedOtter - product or service, you can cancel anytime in your account settings. No questions asked.

Feel free to email us at success@feedotter.com with any other questions. We'll be happy to answer!