PingPilot Marketo Integration

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Why Add Voice, SMS, and Live Chat to Marketo? Save both you and your customers the pain of complicated marketing automation campaigns. Take back the hours and endless dollars invested in the building, segmenting and cleaning email lists with the PingPilot Marketo integration. Stop stressing your developers out writing antiquated HTML for email clients that can’t deliver a decent experience. Build trust with your customers by lifting the mile-long lead qualification form and give them on-demand access to your campaign content and your team. When you’re measuring marketing automation campaign success in single-digit CTRs, it’s time to add some communication channels to the mix, ones your customers use every day. Customers want dedicated, personal assistance, but prefer to engage on their terms. With PingPilot Signals, customers are automatically matched with a dedicated agent who will interact with them in the channel they most prefer. With the PingPilot Marketo integration, each voice, SMS and live chat interaction is synchronized with customer records in Marketo. These same customer records also provide PingPilot agents with a bit of caller ID when customers engage them via voice, SMS and live chat.

Features

Empower your prospects
With dynamic, omni-channel communication options, PingPilot equips potential customers to start the conversation at the moment they’re ready to buy.
Optimize your communications
Click-to-Human combines video, voice, SMS, and live chat into a single mobile telecommunications experience.
Assign dedicated experts
Assign the same representatives to respond to specific customers regardless of how or when they make contact.
All in under 60 seconds
Create an enterprise-scale call center that connects your entire team at the push of a button.

PingPilot Marketo Integration

With the PingPilot Marketo integration, each interaction your customers have with a PingPilot Signal is synced directly with your Marketo instance, so teams can: