1.1 Right to Data Deletion
Users have the right to request the deletion of their personal data from FeedOtter LLC’s systems, subject to the limitations outlined in this policy and applicable laws.
1.2 Submission of Data Deletion Requests
To request data deletion, users must send an email to delete-me@feedotter.com from the email address associated with their account or include sufficient information to verify their identity.
1.3 Information Required for Verification
Users submitting deletion requests should include the following details in their email:
Full name.
Account email address.
Any specific details regarding the data they wish to delete.
2.1 Acknowledgment of Requests
FeedOtter LLC will acknowledge receipt of the deletion request within 5 business days of receiving it.
2.2 Processing Requests
FeedOtter LLC will:
Review and verify the identity of the requestor.
Process validated data deletion requests within 30 calendar days, unless legal or operational reasons require a longer period, in which case the user will be informed.
2.3 Scope of Deletion
FeedOtter LLC will delete the user’s personal data from active systems and ensure that backup copies are also deleted within a reasonable timeframe, consistent with our backup retention policies.
2.4 Legal Exceptions
FeedOtter LLC may retain certain data if required for legal, compliance, or operational reasons, such as:
Financial transaction records.
Data required for fraud prevention.
Data necessary for resolving disputes or enforcing agreements.
3.1 Impact on Services
Users requesting data deletion acknowledge that doing so may impact their ability to use FeedOtter LLC’s services, including the loss of access to their accounts or data stored in those accounts.
3.2 Third-Party Data
FeedOtter LLC is not responsible for data stored or processed by third-party services integrated with our platform. Users must contact these services directly to request data deletion.
3.3 Aggregate and Anonymized Data
Data that has been aggregated or anonymized in a way that no longer identifies the user may be retained for analytical, research, or operational purposes.
For any questions about this policy or to submit a data deletion request, please email: delete-me@feedotter.com
Policy Updates
FeedOtter LLC reserves the right to update this policy from time to time. Users will be notified of significant changes through our website or other communication channels.